Amazing. The People I have dealt with have always accommodated me and found a way to help me out. We are time poor family with 3 cats and a dog we used the poop scoop, litter tray clean and dog walking service on a weekly basis for the last few months. Every week everything was carried out perfectly and great communication from the ladies at admin and the carers when visiting. Angus looks forward to his weekly adventures its nice to know that they are being looked after while I am busy 5 stars is not enough. ★★★★★